Citizen attention - Atención a la ciudadanía - Guía PROP

PROP Guide

• PROP Guide

• Local Administrations Guide (.pdf)
• Judicial organs of the Comunitat Valenciana Guide (.pdf)
• News
• Frecuently asked questions

By telephone

• Telephone attention services - 012

Call outside Comunitat Valenciana: +34 96 386 60 00

From Monday to Friday, from 8:00 to 20:00 h

in August, from 8:00 to 16:00 hours

• Interesting phone numbers

By actual

• Attention offices (PROP)
• Registry offices

Own and concertated register searcher of administrative documentation entry

• Offices for the request of electronic signature (PRU points)
• Specialized information offices

By internet

• My personal area

Access to the Customized information of the state of your proceedings, notifications, etccceso a la información personalizada del estado de tus trámites, notificaciones, etc.

• Telematic tramitation info
• Subscriptions
• Send your questions and suggestions

Text chat

• Contact 012

Answer your doubts about the Portal on line by the chat text

Sign language

• Sign language

Sign language care for people with hearing loss.
Solve your doubts about procedures and services through the video chat or in the PROP offices.

Citizen folder Generalitat

• Citizen Folder Generalitat

Access to citizen folder of Valencian Generalitat

General Access Point

• General Access Point (PAG)

The general access point facilitates the relationship of citizenship with the different public administrations in being the gateway via the Internet to public services.

Cartas de servicios

• Presentación