Request for a social concertation on child and adolescent care social services for the years 2022, 2023 and 2024: Support Service for the emancipation and personal autonomy of adolescents and young people exposed to or at risk of social exclusion (Mentora Plus offices), within the framework of the Plan for Recovery, Transformation and Resilience, financed by the European Union NextGenerationEU. - GVA.ES

Without prejudice to those set out in the applicable rules, the following are specific obligations of the entities owning the concerted services, as a result of the concerted action agreement and the conclusion of the concertation: a)To make the service provided for in the concertation available to the Generalitat, as well as to admit all users who are appointed to by the competent bodies. b)To maintain the requirements and ratios of personnel as determined in the type of the resource and in the technical annex, during the period of validity of the agreement. c)To provide the service free of charge to the users, so that an amount that, directly or indirectly, represents an economic counterpart for the services that are subject to the concertation cannot be received. d)To include the condition of a concerted service integrated in the Valencian Public System of Social Services in their documents and publicity, next to the name of the entity and/or service, within a maximum period of fifteen days from the completion of the social concertation. They shall also reflect this condition in the outside signage and publicity of the premises where the service is provided. e)To use the official logo of the Plan for Recovery, Transformation and Resilience (PRTR), in addition to the European Union emblem accompanied by the text "Funded by the European Union - NextGenerationEU", available on the following link: https://planderecuperacion.gob.es/identidad-visual When displayed in association with another logo, the European Union emblem must be displayed at least as prominent and visible as the other logos. The emblem must remain distinct and separate and cannot be modified by adding other visual signatures, marks or texts. Apart from the emblem, no other visual identity or logo may be used to highlight EU support. f)To ensure the implementation of measures aimed at preventing, detecting, communicating and correcting fraud and corruption, and preventing conflict of interest and double funding provided for in Regulation (EU) 2021/241 of the European Parliament and of the Council of 12 February 2021 establishing the Recovery and Resilience Facility. g)To provide their identifying information: NIF (tax identification number), name or business name, and tax address, in accordance with the provisions of Annex IV.B of the aforementioned Order HFP/1030, of 29 September, by which the management system of the Plan for Recovery, Transformation and Resilience is set up. The entity must accept the transfer of the data between the Public Administrations involved in order to comply with the provisions of the applicable European legislation and in accordance with Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights. This obligation must also be fulfilled by the entities or companies which, where appropriate, are contracted for the ancillary activities set out in Article 26, contracting ancillary activities with third parties, of Annex I to this call. h)To guarantee compliance with the cross-sectional principles set out in the Plan for Recovery, Transformation and Resilience and which could affect the scope subject to be managed. i)To fulfil at all times the technical conditions the concertation is subject to and to maintain the quality levels of provision of assistance. j)To adopt the appropriate measures to establish an agile internal system of reception, monitoring and resolution of complaints that could be submitted by users. k)To comply with and follow the instructions and technical guidelines formulated by the competent organs of the conselleria (department) for the development of the activity, and to guarantee the adequate provision of the service. l)To have a participation body in accordance with the indications set out in the technical annex. m)To have an indefinite contractual relationship with at least half of the direct assistance service staff members. n)To keep payrolls, invoices and accounting documents of equivalent probative value for a period of five years. As mandatory technical conditions, the concerting entity shall: a)Underwrite an insurance policy covering civil liability arising from the actions of their personnel and users of the assistance centre or service, and the eventualities arising from injury or death of such personnel and users in the event of accident or as a result of the provision of the service, with a minimum of €30,000 for death and €60,000 for invalidity due to accident. There is no limitation for the annuity of the insurance, as established by the eighth additional provision of Decree 181/2017. b)Develop the control and monitoring actions of the concerted actions stipulated in Article 30 of this provision, in order to guarantee the quality of the service at all times. c)Adopt all necessary measures to comply with the obligations of data protection of the users and to guarantee their personnel's duty of discretion, in accordance with the provisions of article 13.3 of the Organic Law 1/1996, of 15 January, on the Legal Protection of Minors, on the Partial Amendment of the Civil Code and the Law of Civil Procedure. d)Report immediately, within 24 hours, by any written or telematic means, any serious incidences that may occur during the user's stay in the service. The corresponding section of the regional direction of the Administration arranging the concertation shall be the competent body. Likewise, the entities must comply with the labour legislation in force and the obligations implied by the regional collective sectoral agreement in force. They must also facilitate inspection by the Social Services Inspection Services and to assume the financial control actions that correspond to the General Intervention of the Generalitat Valenciana.