Responsible declaration regarding the start of activity and communication associated to the activity as a travel agency. - GVA.ES
Responsible declaration regarding the start of activity and communication associated to the activity as a travel agency.
Department: Conselleria de Innovación, Industria, Comercio y Turismo
Deadline for application:
OPEN
from 31-08-2018
Basic information
Forms
Request
Processing
Resolution
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Basic information
What is it and what is it for?
What is it and what is it for?
The purpose of the procedure is to inform the tourist administration regarding:
- The establishment of a travel agency, both with a direct service to the public and online.
- Any modification to its characteristics, name, ownership, registered office, change of guarantee or others, including the cessation of its activity.
Observations
Observations
IMPORTANT: This procedure for travel agency activity has two forms associated with it, which, as they correspond to different stages in the procedure, should NOT be submitted together:
1. To start the activity, all that is required is to fill in the form for the Responsible Declaration at Start of Activity as Travel Agency (Appendix I).
2. For any type of communication relating to a travel agency that is ALREADY registered in the Tourism Register (Appendix II).
Travel agencies must immediately notify any change in the guarantee to the conselleria (regional ministry) responsible for tourism (Appendix II).
When an agency wishes to register establishments other than its main office, it may notify the conselleria responsible for tourism, together with the accreditation of its physical or legal personality if said accreditation has not already been submitted to the administration (Appendix II).
- Travel agencies whose headquarters are located in the Comunitat Valenciana.
The responsible declaration at the start of the activity of the main office is obligatory in order to carry out the activity (Appendix I).
- Travel agencies legally established in another autonomous community.
They may provide their services and open establishments freely in the Comunitat Valenciana to carry out their activity without the need to present the communication relating to travel agency activity.
The department responsible for tourism may verify, through administrative cooperation mechanisms, that travel agencies established in other autonomous communities are covered by the insurance or guarantee required in the autonomous community of origin.
-Travel agencies legally established in other member states of the European Union.
They may provide services in the Comunitat Valenciana under the freedom to provide services without the need to present the communication relating to travel agency activity.
When they wish to open their first establishment other than their main office in the Comunitat Valenciana, and if they do not have establishments in another part of the national territory, they must present a declaration that they have constituted a financial guarantee in accordance with current provisions. For these purposes, the financial collateral taken out in the Member State where it is established will be deemed to be equivalent in terms of its purpose.
When the travel agency in question has opened its first establishment, apart from its main office, in another autonomous community, the provisions of Article 8.1 of the decree regulating the activity of travel agencies in the Comunitat Valenciana will apply.
The department responsible for tourism may verify, through administrative cooperation mechanisms, that agencies from other member states are covered by the guarantee required by the member state of establishment or by the autonomous community in which they opened their first establishment.
Who can apply?
Who can apply?
Owners/Representatives
Travel agencies are considered to be any natural or legal persons who, notwithstanding their activities related to mediating and/or organising tourist services, are dedicated to offering, contracting and undertaking the journeys, services and activities regulated in Book IV of Royal Legislative Decree 1/2007, dated 16 November, which approves the revised text of the general law for the defence of consumers and users and other complementary laws.
Related procedures
Related procedures
Regulations of the procedure
Regulations of the procedure
- Ley 15/2018, 7 de junio, de la Generalitat, de turismo, ocio y hospitalidad de la Comunitat Valenciana. (DOGV núm. 8313, de 08/06/2018).
- Decreto 101/2018, de 27 de julio, del Consell, por el que se aprueba el Reglamento de agencias de viajes de la Comunitat Valenciana (DOGV núm. 8353, de 02/08/2018).
- CORRECCIÓN de errores del Decreto 101/2018, de 27 de julio, del Consell, por el que se aprueba el Reglamento de agencias de viajes de la Comunitat Valenciana (DOGV núm. 8356, de 07/08/2018).
- Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias. (artículos del 150 al 165) (BOE núm. 287 de 30/11/2007). Texto consolidado.
- Real Decreto-ley 23/2018, de 21 de diciembre, de transposición de directivas en materia de marcas, transporte ferroviario y viajes combinados y servicios de viaje vinculados. (BOE núm. 312, de 27/12/2018).
- Ley 4/2022, de 25 de febrero, de protección de los consumidores y usuarios frente a situaciones de vulnerabilidad social y económica (BOE núm. 51, de 01/03/2022).
- Decreto 1/2022, de 14 de enero, del Consell, de regulación del Registro de Turismo de la Comunitat Valenciana (DOGV núm. 9272, de 07/02/2022).
Links
Links
- Acceso al listado en línea de Agencias de Viajes de la Comunitat Valenciana. Los listados son ficheros csv, están en formato de texto UTF-8, esto es importante porque según con la aplicación que se abran puede que aparezcan caracteres extraños cuando hay una 'ñ' o un carácter acentuado.
- INSTRUCCIONES PARA LA TRAMITACIÓN DE AGENCIAS DE VIAJES TANTO DE NUEVA GARANTIA COMO PARA INICIO DE ACTIVIDAD
Doubts about telematic processing
Doubts about telematic processing
Term
Term
In general, throughout the year.
- Start of main office activity: prior to the start of the activity.
- Start of establishment activity: at any time
Modifications: within 15 days following
The cessation of activity: at the time of occurrence.
Documentation and forms
1.- START OF MAIN OFFICE ACTIVITY
Together with the form RESPONSIBLE DECLARATION AT START OF ACTIVITY AS TRAVEL AGENCY (APPENDIX I), the following documentation must be submitted:
a) Documentation accrediting the identity of the natural or legal the person concerned.
b) Document accrediting the constitution of the guarantee in the form and amount stipulated in the Comunitat Valenciana Travel Agencies Regulations.
2.- CHANGE TO A TRAVEL AGENCY ALREADY REGISTERED IN THE TOURISM REGISTER
Together with the COMMUNICATION CONCERNING TRAVEL AGENCY ACTIVITY form (APPENDIX II), the following must be submitted:
a) Communication concerning the travel agency activity, included in the standard form, referring to the possession of the documentation that is mandatory in each case. (Appendix II)
b) Documentation accrediting the physical or legal personality of the interested party if it is not in the possession of the Administration.
The omission of essential data or documentation, without prejudice to the interested party being notified in order to rectify it, will deprive the communication made of its effects from the moment it is detected, and the activity may not continue.
Presentation
Presentation
Telematics
It is compulsory for travel agencies to submit online the responsible declaration on commencement of travel agency activity and communications regarding travel agency activity.
Processing process
Processing process
- The standard form addressed to the regional Tourism service in the province where the main office is located (Appendix I) will be completed, providing the documentation required therein. From that moment onwards, the activity may be exercised under the terms communicated.
- The standard form addressed to the regional Tourism service in the province where the main office is located (Appendix I) will be completed online, providing the documentation required therein. From that moment onwards, the activity may be exercised under the terms communicated.
- The opening of establishments other than the main office (Appendix II) may be notified for registration in the Tourism Register.
- If said form and documentation are in order, the Regional Tourism Service will officially register the activity in the Comunitat Valenciana Tourism Register, unless essential data or documents have been omitted, and, to this end, will issue a document accrediting the registration.
- In the event of any omission or inaccuracy, the Regional Tourism Service will request the interested party to rectify it, and any major inaccuracies or omissions will make it impossible to continue with the activity, without prejudice to the resolution issued declaring the cancellation of the registration.
- Once the establishment has been entered in the register, the Regional Tourism Service will carry out the necessary checks. Based on these verifications, the establishment may be deregistered or removed from the register.
Processing bodies
Processing bodies
- En Alicante y Castellón: servicios territoriales de Turismo.
- En Valencia: Servicio de Ordenación y Tramitación Turística.
- SERVICIO DE ORDENACIÓN Y TRAMITACIÓN TURÍSTICA
- SERVICIO TERRITORIAL DE TURISMO - ALICANTE
- SERVICIO TERRITORIAL DE TURISMO - CASTELLÓN
C/ DE LA DEMOCRACIA, 77 . CIUDAD ADVA. 9 DE OCTUBRE -TORRE 2
46018 - València/Valencia
C/ CHURRUCA, 29
03003 - Alacant/Alicante
Av. HERMANOS BOU, 47
12003 - Castelló/Castellón
Observations
Observations
Those provided for in Law 39/2015, dated 1 October, on Common Public Administration Administrative Procedures (BOE no. 236, dated 02/10/2015).
Resolution bodies
Resolution bodies
- En Alicante y Castellón: servicios territoriales de Turismo.
- En Valencia: Servicio de Ordenación y Tramitación Turística.
- SERVICIO DE ORDENACIÓN Y TRAMITACIÓN TURÍSTICA
- SERVICIO TERRITORIAL DE TURISMO - ALICANTE
- SERVICIO TERRITORIAL DE TURISMO - CASTELLÓN
C/ DE LA DEMOCRACIA, 77 . CIUDAD ADVA. 9 DE OCTUBRE -TORRE 2
46018 - València/Valencia
C/ CHURRUCA, 29
03003 - Alacant/Alicante
Av. HERMANOS BOU, 47
12003 - Castelló/Castellón
Exhausts administrative life
Exhausts administrative life
Yes